Scheduling for Ages 5 to 12

A parent or guardian must schedule any appointments for children ages 5 to 12, and the adult must be present during the video visit. 

To make an appointment you must be set up as a Designated Representative for your child in the Patient Portal.  To become a Designated Representative:

• Call the office of your child's pediatrician at Stony Brook Medicine
• Ask to be set up as a Designated Representative 
• The office will send you enrollment information

Scheduling for Ages 13 to 17

Teens and young adults ages 13 to 17 can schedule their own appointments by logging into their existing patient portal account here.  

If you are aged 13-17 and would like to create a new portal find out more here.  

Children's Virtual Immediate Care is available for minor medical complaints including:

• Minor respiratory conditions
• Minor digestive conditions including non-severe diarrhea and vomiting
• Orthopedic conditions like sprains and strains, leg pain but NOT suspected broken bones 
• Skin irritation and rashes
• Eye conditions including styes and pink eye
• Coughs and sore throat
• Mild fevers

Virtual Immediate Care is not suitable when patients:

• Have high fevers 
• Are in severe pain 
• Have broken limbs or severe lascerations
• Have difficulty breathing 
• Are unable to drink fluids
• Are listless or have a change in alertness
• Or if the patient is on chemotherapy or immune-compromising medication, or if they are immune-compromised