Thank you for trusting your medical care to The Stony Brook Center for Pain Management. When you schedule an appointment with The Stony Brook Center for Pain Management, we set aside enough time to provide you with the highest quality care. Should you need to cancel or reschedule an appointment please contact our off ice as soon as possible, and no later than 24 hours prior to your scheduled appointment. This gives us time to schedule other patients who may be waiting for an appointment.
Please see our Appointment Cancellation/No Show Policy below:
- Any established patient who fails to show or cancels/reschedules an appointment and has not contacted our office with at least 24 hours' notice will be considered a No Show.
- If a third No Show or cancellation/reschedule without 24 hour notice should occur the patient may be discharged from the practice.
- Any new patient who fails to show for their initial visit may not be rescheduled.
- As a courtesy, an appointment reminder call is attempted 2 business days prior to your scheduled appointment. However, it is the responsibility of the patient to arrive for their appointment on the scheduled date and time. If you do not receive a reminder call or message, the above Policy will remain in effect.
We understand there may be times when an unforeseen emergency occurs and you may not be able to keep your scheduled appointment. If you should experience extenuating circumstances please contact our Practice Manager. You may contact The Stony Brook Center for Pain Management Monday thru Friday between the hours of 8:30am and 4:00pm. After hours, you may leave a voicemail message.