Visitor Information

Revised Visitor Policy

Updated November 27, 2020

We have revised our visitation policies for the health and safety of our community, patients and families.
Beginning Friday, Nov. 27, all visitation is suspended except for approved patient support persons or family members and/or legal representatives of patients in imminent end-of-life situations.


Hospitals are required to permit a patient support person at the patient bedside for:

  • Patients in Labor & Delivery
  • Pediatric patients
  • Patients for whom a support person has been determined to be essential to the care of the patient (medically necessary) including patients with intellectual and/or developmental disabilities and patients with cognitive impairments including dementia
  • Patients in imminent end-of-life situations

Requests for support person visitation are only approved after a clinical assessment of the patient has determined that the visit is medically necessary.  We understand that this is a challenging situation and appreciate your understanding.


For all approved visitation:

  • Provide us with your name and telephone number at the Information Desk in the event contact tracing is required.
  • You are discouraged from coming into the hospital with any type of large bag (tote bag, backpacks, overnight bags, etc.).
  • Wear a face covering/mask that fully covers your nose and mouth. Masks will be provided by the hospital. If you do not wear a face covering/mask, you will be asked to leave.
  • You will undergo symptom and temperature checks via thermal scanning when entering the hospital (please remove hats). You will also be asked health screening questions. 
  • Remain in the patient’s room for your entire visit. You will not be permitted in other common areas, including the lobby, Starbucks, Panera, Jamba Juice or the cafeteria.
  • Practice good hand hygiene and wash with soap and water for 20 seconds or use hand sanitizer when entering and exiting a patient’s room.
  • Maintain social distancing of at least 6 feet throughout the visit.

Please use the patient’s bedside phone, cell phone, Face Time, Skype, Zoom or other means of communication to help you connect to your loved one during this time. If you have questions, please contact the Department of Patient Advocacy at (631) 444-2880.


Thank you for your support in helping us to provide a safe and healing environment for everyone.