Visitor Information

Revised Visitor Policy

Updated May 24, 2020

For the health and safety of our patients, families, staff and community, we have revised our visitation policies. As per New York State, all visitation is suspended except for patient support persons, or family members and/or legal representatives of patients in imminent end-of-life situations.

Hospitals are required to permit a patient support person at the patient bedside for:

  • Patients in the Labor and Delivery unit
  • Pediatric patients
  • Patients with intellectual and/or developmental disabilities
  • Patients with cognitive impairments, including dementia

We understand that this is a challenging situation and appreciate your understanding.

Please use the patient’s bedside phone, cell phone, FaceTime, Skype, Zoom or other means of communication to help you connect to your loved one during this time.

For Those With a Loved One in the Hospital: Send Photos for the Hospital Room

During this time, even though you can’t be physically be with your loved one in the hospital, you can still let them know you’re thinking of them by sending a photo or other image (i.e., a child’s drawing or inspirational quote). Email with your items, and they will be printed and posted in your loved one’s hospital room. If you have any questions, please call the Department of Patient Advocacy at (631) 444-2880.