Parent's Bill of Rights

As a parent, legal guardian or person with decision-making authority for a pediatric patient receiving care in this hospital, you have the right, consistent  with the law, to the following:

• To inform the hospital of the name of your child’s primary care provider, if known, and have this information documented in your child’s medical record.

 

  • To be assured your hospital will only admit pediatric patients to the extent consistent with your hospital’s ability to provide qualified staff, space  and size appropriate equipment necessary for the unique needs  of pediatric patients.
  • To allow at least one parent or guardian to remain with your child at all times, to the extent possible given your child’s health and safety needs.
  • That all test results completed during your child’s admission or emergency  room visit be reviewed by a physician, physician assistant, or nurse practitioner who is familiar with your child’s presenting condition.
  • That your child not be discharged from our hospital or emergency room until any tests that could reasonably be expected  to yield critical value results are reviewed by a physician, physician assistant, and/or nurse practitioner and communicated to you or other decision makers,  and your child, if appropriate. Critical value results are results that suggest a life-threatening or otherwise significant condition that requires immediate medical attention.
  • That your child not be discharged from our hospital or emergency room until you or your child, if appropriate, receives a written discharge plan, which will also be verbally communicated to you and your child or other medical decision makers.  The written discharge plan will specifically identify any critical results of laboratory or other diagnostic tests ordered during your child’s stay and will identify any other tests that have not yet been concluded.
  • To be provided critical value results and the discharge plan for your child in a manner  that reasonably ensures that you, your child (if appropriate), or other medical decision makers understand the health information provided in order to make appropriate health decisions.
  • That your child’s primary care provider, if known, to be provided all laboratory results of this hospitalization or emergency  room visit.
  • To request  information about the diagnosis or possible diagnoses that were considered during this episode of care and complications that could develop as well as information about any contact that was made with your child’s primary care provider.
  • To be provided, upon discharge of your child from the hospital or emergency  department, with a phone number  that you can call for advice in the event that complications or questions arise concerning your child’s condition.

 

If you have any questions regarding your rights or if you need help resolving a problem please contact Stony Brook University Hospital’s Department of Patient Advocacy at (631) 444-2880. A Patient Advocate is here to help answer your questions about your hospitalization and provide a channel through which you can voice your concerns.

You may also contact the New York State Department of Health at (800) 804-5447 or

The Joint Commission at (800) 994-6610 or via email at complaint@jointcommission.org.